Higher Education · Review & Approval

Academic Hub

The review-and-approval application for your university. Submissions, pre-review, moderation, and appeals — all in one auditable workflow on ServiceNow.

Academic Hub — product screenshot to be added

Modernise institutional approvals end-to-end.

Academic Hub allows staff and students to submit work to be reviewed, marked, or approved across institutional journeys through an easy-to-use portal — with pre-review capabilities for mentors or coordinators to provide feedback ahead of full submission.

Once submissions are ready, appropriate colleagues or committees are assigned tasks to provide feedback and scoring. Those tasks are visible to administrators in real time.

Capabilities

Built for the full review lifecycle

P

Self-service portal

Staff and students submit work for review, marking, or approval through a portal designed for clarity.

PR

Pre-review step

Mentors or coordinators provide feedback ahead of full submission to lift quality and reduce reviewer load.

Task-based reviewing

Colleagues or committees receive tasks to score and comment on submissions with clear ownership.

M

Moderation in-system

Moderation is built into the workflow — not a separate process bolted on after the fact.

A

Appeals in-system

Appeals are tracked through the same auditable process, with full traceability of decisions.

👁

Administrator visibility

Administrators see in-flight reviews, monitor progress, and identify bottlenecks in real time.

🔍

Fully auditable

Every step of the submission, review, moderation, and appeal is captured for audit and reporting.

Use cases

Purpose-built for institutional approval journeys

Academic Hub replaces email- and spreadsheet-driven review with a portal-based, auditable workflow.

Ethical approvals

Research and study ethics review and approval.

Research-quality reviews

Internal review of research outputs and quality.

Professional recognition

Submissions for professional accreditation and recognition.

Honorary degrees

Nomination, review, and approval workflows.

New syllabus reviews

Course and syllabus approval pipelines.

Other staff/student submissions

Any work that requires review, marking, moderation, or approval.

Ecosystem

Connected to the rest of the Ikwa suite.

Academic Hub sits alongside Campus Wellbeing and Education Operations, with Education Core providing the shared data foundation and portal experience.

  • Sits on Education Core.Reuses shared data and the Up Portal experience.
  • Pre-review baked in.Mentor feedback before full submission.
  • Moderation & appeals built in.One auditable workflow, end-to-end.
  • ServiceNow native.No separate stack to operate.
[Placeholder] Detailed product spec — current version, ServiceNow release compatibility, dependencies, supported languages, and walkthrough screenshots — to be added once confirmed with the Ikwa team.

Modernise your university approvals.

Book a 30-minute demo and we'll walk you through Academic Hub's submission, review, moderation, and appeals workflow.

Book a Demo